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Age:In order to receive counseling services through this site, you need to be 19 years of age. In some situations, youth will be permitted to join e-mails along with e-mails from a parent, if it is part of
This site will not sell, give or trade your email or personal information to a third party. My site does not receive any information about your credit card information processed securely through Paypal.
Your e-mail and my responses are the only records are confidential and maintained on my computer files in a secure manner. As in any face to face office therapy situation, the same procedures would apply in regards to releasing this information. Information can only be released through if records are requested by the courts. Information needs to be released to the appropriate authorities if there are threats to your safety or the safety of others such as a child protection issue, or suicidal or homicidal thoughts. These issues of safety for you or others would override the issues of confidentiality.
By law any citizen, including
It is important to remember that there limits to privacy with any e-mail sent through the internet or through the use of video conferencing as systems such as Skype. E-mails on the internet can be subject to errors occurring within computer systems, human error and networks resulting in e-mails going astray accidentally. Privacy in transit in any form of communication over the internet cannot be guaranteed.
It is not advisable to send e-mails from a computer that is designated for work. A work computer is clearly not strictly confidential. Even on a home computer, other family or friends might have access to your files. Communication on the internet has the potential to be insecure. Laptops can easily be stolen. You need to take your own precautions on your personal computer to ensure confidentiality of your private e-mail as this may be the most likely danger of breeches of privacy. You need to evaluate your own privacy situation with your computer records and may want to print files and delete them off your computer.
This site is not able to respond to crises such as child protection, trauma, domestic violence or sexual assault. This site is unable to respond to your needs if you feel suicidal or homicidal. E-mail counseling would be insufficient for all these types of crises.In situations where trauma has occurred, a full
Potential Conflict of Interest:
I cannot engage in e-mail counseling with you if I have provided services to you or your family as a hospital patient with Children's and Women's Health Care Centre of British Columbia in Vancouver, during the past year. The only exception occurs if there are no therapists available with the expertise. Provision of services via e-mailtherapy.com, whether it is e-counseling or face-to-face counseling is a private clinical practice and is in no way affiliated with my employment at Children's and Women's Health Care Centre.
You are responsible for your own actions. Any decisions or actions taken that you feel are a result of the e-mail counselling, remains solely your responsibility. You are responsible for ensuring confidentiality with your own computer systems.
If there are links or advertisements from other site, they are not endorsed by this site. You must evaluate site links by their own merit.
E-mail Counseling Session Fees:
The following fees for e-therapy counseling sessions are in US funds. Credit card is the only means of payment. Credit cards are accepted online through Paypal who offers secure credit card transactions: One e-counseling consultation session: $65 (CAD funds) Package of 3 regular sessions: $180 (CAD funds)
Sessions can be one time consultations or ongoing, depending upon your needs. You pay as you go, so you only agree to pay for one session at a time. These fees are based on the time it takes me to read your e-mail and to formulate my response. You can choose from an initial inquiry, a brief consultation or counseling session with a minimum one page response, or a longer counseling session with a minimum two page response. Responses will be typed in single spaced text. These fees are about half the fees of a face to face therapy session.
E-mailtherapy.com does not bill Extended Health Plans, Medicare, Medicaid or any other insurance providers. You can discuss potential coverage with your health care insurance provider. If your insurer covers
Some health insurance or extended health benefits reimburse counseling fees paid to
Patricia Roles, MSW, RSW, BCATR
© Patricia Roles, Virtual E-counseling Room, e-mailtherapy.com, Burnaby, BC, Canada